Returns & Exchanges
At Matchy Matchy Sewing Club, we want you to be completely satisfied with your sewing supplies and home goods. If your purchase isn't a perfect fit for your project, we offer returns or exchanges on unused items within 30 days of delivery.
Return Process
- 1.Check Eligibility
Ensure your items are in their original, unwashed, and uncut condition, as we cannot accept returns for fabric or notions that have been altered.
- 2.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a return authorization and the shipping address.
- 3.Pack and Ship
Securely package your items to prevent damage during transit and ship them back to our studio using a tracked shipping method of your choice.
- 4.Receive Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.